Privacy and Data Policy

This Privacy Policy explains how SpinEmpire collects, uses, stores and protects the personal information you provide when you register, play or interact with our site. We are committed to safeguarding your privacy and to being clear about what data we handle and why. This page describes the types of data we collect, how we use it, your rights and how to contact us about privacy-related matters.

Types of data we collect

Personal data

When you create an account or verify your identity we may collect personal details such as your name, date of birth, email address, phone number, postal address and government-issued ID documents where verification is required. We also store account credentials and account settings.

Technical data

Technical data includes your IP address, device and browser information, operating system, login timestamps, and other diagnostic data necessary to run and secure the service. We collect this data automatically when you access the site.

Transactional data

Transactional data covers deposits, withdrawals, payment method details (as required for processing), game activity, bets, wins and losses, and support communications related to transactions. Some payment details are processed by payment providers and we only retain the minimum information required to manage your account and comply with verification checks.

How we use your information

We use data to operate and improve our services, to process payments and withdrawals, to verify identity and prevent fraud, and to provide customer support. We also use information to comply with legal and regulatory requirements, to enforce our terms, and to communicate important account or service notices.

Data protection practices

We implement technical and organizational measures to protect data from unauthorized access, alteration and disclosure. This includes encryption of sensitive data in transit and at rest, access controls for staff, and regular security reviews. While we work to protect your information, no internet service can be completely secure, so please keep your account credentials safe.

Cookies and tracking technologies

We use cookies and similar technologies to provide site functionality, remember preferences, analyze usage and deliver relevant content. Some cookies are essential for login and play, while others support analytics and marketing. You can manage cookie preferences via your browser or the site cookie settings.

Information sharing and third parties

We may share data with service providers who process payments, host services, run analytics, operate live chat or provide security and fraud prevention. We only share the information necessary for those services and require partners to protect your data. We do not sell your personal information.

User rights

You have the right to access, correct or request deletion of your personal information, to object to certain processing, and to withdraw consent where processing is based on consent. To exercise these rights contact our privacy team using the address below. We will respond to verification requests and process legitimate requests in line with applicable procedures.

Access, correction and deletion

To review, update or request removal of your data, contact [email protected]. We may require identity verification before acting on sensitive requests to protect your account and prevent fraud.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, notified to you. Please check this page regularly for the latest information.